When you are in a chat with a bunch of people it doesn't say their name it shows their IM picture or if they don't have one or if they aren't in my list it shows the little IM man!
I was just in a tony lucca chat and I couldn't tell who was saying what hahahaha!
So I started adding people to my list but then some people still didn't have user pictures or else 2 people had the same!
It drove me nuts!!!
So now I'm installing real AIM instead of using that stupid iChat thing.